1. Information we collect
- Order information: name, shipping address, email, phone number and order details — needed to process and deliver your order.
- Payment information: handled by our payment providers; we do not store full card numbers.
- Support data: messages, photos or videos you send for help or warranty claims.
- Technical data: device type, browser, approximate location and pages visited via cookies and analytics.
2. How we use your data
- Process orders, arrange shipping and handle returns or warranty claims.
- Answer questions and provide customer support.
- Improve our products, website and service.
- Send order updates; marketing emails only with consent, unsubscribe any time.
3. Who we share data with
Only with providers required to run the store: shipping carriers, payment processors and email/analytics services. We never sell personal data.
4. Cookies
Essential cookies (cart, login, security), analytics cookies (usage) and, with consent where required, marketing cookies. Manage cookies in your browser at any time.
5. Your rights
- Access, correct or delete your personal data.
- Object to or restrict processing; withdraw marketing consent.
- Request a portable copy of your data.
- Complain to your local data protection authority.
Email privacy@liftwavepro.com to exercise any right. We respond within 30 days.
6. Retention and security
Order data is kept as long as needed for legal, tax and warranty purposes, protected by access controls and encrypted connections.
7. Children
Our store is not directed at children under 16 and we do not knowingly collect their data.
8. Changes
Updates are posted on this page with a new “last updated” date.
9. Contact
privacy@liftwavepro.com · {{COMPANY_ADDRESS}}